We received exceptional customer service throughout our entire process. The staff were responsive, professional and delivered a product that we absolutely love! We couldn’t be happier – best decision we made! Thank you, KFD!!.

This is my go to team. No question, they are the best service and quality.

I have been very impressed with Kruper’s quality and customer service! They are incredibly response and easy to work with. They understand customer service and I highly recommend them!

We had a great experience with Kruper Flooring; Paul was a true professional and patient salesperson, Tracy managed the scheduling and kept my father and family informed and the installers were nice and very hard working. We will use you folks again. Thank you for a job well done. The Slovers

2018

I’m so glad I was able to find you through my research into flooring companies. Your staff were knowledgeable, efficient, professional and amiable and the results are just WOW! We love our new floors! They have transformed our spaces. I have definitely found my flooring company and look forward to working with you in the future!

Great job and great people. Made the experience quite painless even though we had a house full of furniture. Thanks very much.

You all were great! I live about 5 hours from where you took care of our carpeting needs. Staff kept in contact with me daily. The work was perfect! I would recommend you to anyone! Thank you!

I am the owner of Old Town Massage Center, Inc. We are open 7 days a week and I contracted with Kruper to replace carpeting in our offices with a high quality wood simulated flooring. In order to…

Amazing job on our floors! Fast install and great service!

It was just great. Diego Fernandez was outstanding. He was terrific at working around our stringent condominium rules. Have already recommended Kruper Flooring to friends. The crew also excellent, Luis and Jose. Good experience all around. Love my new floors. Thank you

David was a wealth of knowledge and gave us suggestions, I hadn’t thought of. The installation team was professional, expeditious, cleaned up very well, moved all my furniture back and reviewed their work with me before leaving.

Well pleased with the entire process, thank you

I had a great experience! The flooring was expertly installed and my house looks great thanks to you.

Knowledge, professional and friendly.

I highly recommend Kruper Flooring & Design for any flooring needs you have. They are incredibly talented from a design standpoint and their installers were on time and equally talented. I now have a flooring that I will enjoy for many years and really changed the look of my family room!

“David Jorgenson gets things done. Not only does he get things done, he lays the process out, and follow up and follows through to make sure that people are happy. I have been working with him and the team at Kruper for three years now, and whenever I have used them, either personally, or referring them for my real estate clients, they make magic happen. We love our strand woven bamboo floors in our personal home, and the carpet work they have done for us. Their team delivers timely, professional, courteous work. I would refer them for flooring and design.”

“We had a very positive experience from the design to the installation for both wood floor throughout our new condo and vinyl floor in the kitchen. It was a big job, but everyone we dealt with was very helpful, patient, understanding, and professional. Kruper Flooring and Design cares about its customers and I would recommend them highly.”

“Representative showed up at time he specified. The price was competitive and the installation went perfect.”

“My floors look amazing and the installation crew was top notch! Love!”

“Great carpet, great price, great installation. Crew arrived when scheduled and removed all the old carpet, installed the new carpet, vacuum and was done in 4 hours. Would use again.”

“I finally got around to having our basement totally finished with a much-needed laundry room and after tearing out the carpet in the rest of the basement I didn’t have a clue what to do with the floors. Our contractor recommended Kruper Flooring and from my first contact I felt comfortable and in good hands. The team worked with me in the selection of the best product, the right color, and the timing of the installation. It was all easy and professional. I am very happy with the process and the outcome.”

“Love my Flooring (wood and carpet). I literally sit on my floors for hours and as I look to redo my flooring upstairs, I will go right back to Kruper. They were knowledgeable, efficient, clean, and the end product was great.”

“Kruper Flooring was recommended to me by a friend and I am extremely pleased at the process. I am remodeling my full bathroom, which is long and skinny. I had purchased the rolled vinyl flooring at a big box home improvement store and it happened to be the only style that the store didn’t install, nor did any of their approved contractors. I called Kruper and within hours I got a phone call from Michele and I was able to get a work crew in the very next day. The crew arrived with only a teeny delay (less than an hour) of their arrival window, set up the tarps to protect my carpeting and quickly went to work. They were done in less than 3 hours and I was amazed! All of the mess was cleared away and everything put back together like it was (doors, toilet, shower curtain). The two person crew were polite and respectful of my home and my time. I definitely will recommend them to friends and if needed, hire them again!”

“I have used Kruper for needs of my clients. I reley on them to make my clients happy and make me look like a real pro for having such professionals on my team. They uphold my hallmark of providing only the best.”

“We remodeled our guest bathroom. Bath Fitters did the tub and toilet, Kruper team did the floor. We replaced the linoleum in the tub/toilet room, rug by the sink in anteroom with a very nice tile. The Kruper team worked with us to coordinate with Bath Fitters and the process of replacing the tub, remove and install the flooring, and replacing the tub went as smooth as possible, even the return visit to place the transitioning wood connecting the tile to the wood floor in the hallway. Great match on the wood. The removal of the old flooring and the installation of the tile was very professional. Cleanup was most satisfactory. The tile looks fantastic, very smart looking facilities for our guests. We’ve now use the Kruper team for carpeting, wood flooring and tile flooring. Extremely please with the craftsmanship in all three areas. Highly recommend this team without hesitation, Michele Brown on the front end helped coordinate the installations and deserves recognition as well.”

“Just a quick note to say the job is done and it looks great. Thomas and his partner did a wonderful job, we’re very happy with the results. In addition to the work on the floor, they cleaned up both inside and outside. Well done.”

“My Husband and I moved to Alexandria from Birmingham, AL – for him to attend seminary for 3 years at VTS – It was a quick move and I literally caught a flight to find a NEW HOME – we found a great place but the owners owned cats! – we are allergic – so we had the carpets removed -installed hardwoods to match the rest of the house in the Master bedroom and had new carpet placed in 2 smaller bedrooms! This was done with several phone calls- and the work was done before our move in date! We are so happy in our new home and recommend this company with 5 stars!”

“We are thrilled with our new carpet at the office ! Thanks for your promptness, your expertise in helping us make the absolute best choice for our special space here at The Training Connection, Inc., and for the very precise workmanship done by the guys who provided the installation. They were fast, yet incredibly precise when measuring and laying the carpet.We thought it might take two days to do our entire office space, but the job was finished in just one – a great start to our new year here at work J

Cheers and thanks again !”

I would highly recommend Kruper Flooring & Design! High quality carpet and installation. Michele is great to work with and the entire team at Kruper Flooring is incredibly customer service oriented. Thank you!!

“After receiving a review from a trusted friend in the construction industry about Krupers being a great company, we contacted them. They provided the best flooring experience I could have ever hoped for. Michelle was awesome, she listened to our concerns and what we wanted and offered the perfect options, we took her advice and couldn’t be happier. The crew was top notch. They were in time, very professional and obviously very skilled. We removed the carpet to save money and it took us 2 full days with 5 of us to remove and 3 installers installed the carpet in 4.5 hours! They replaced all of our closet doors in better functioning order than they were before. We will be using Krupers again for all of our flooring needs and if you are reading this, do not hesitate to use them. Just ask for Michelle and everything goes perfectly smooth. Not one concern. Thanks to the Krupers team for such a great experience.”

The job they did in my house was amazing 🙂

They were fantastic. My move got delayed and they never rushed my installation, despite it being delayed quite a bit and were able to schedule in a weeks notice and install in under 2 hours. Can’t say better things 🙂

Love Michele!

2018

Juan Carlos did a great Job. Thank You.

Great service! We’ve struggled to find companies that would do what they promised, but Kruper was excellent. The floor is beautiful.

Kruper and the staff really came through with excellent repairs from an appliance delivery. The stair treads and railing look better than the original installation. Thank you for the expertise.

The thing I like best is the quick turn-around. I’m a Realtor and I need things done quickly so we can get our clients homes on the market.

Very professional. Arrived on time and finished on time. Floors look amazing.

Great experience!

“David was professional, responsive, and personable. The crew did great work and did a good job cleaning up at the end of each day on the job. We’d strongly recommend David and Kruper Flooring.”

“We moved my daughter back into her condo this weekend. The trestle you installed at the closet door in the second bedroom is lovely. Thank you very much. I have received your check and greatly appreciate you partnering with me on this issue. My daughter is elated with the floors and carpet and we are very happy too. Because of your fine customer service, you have retained a customer and can be certain we will recommend your company to others. Thanks for making this a positive experience.”

“I have worked with Michelle many times and have always been happy with the overall result of the installation. I have had homes done in Virginia and Maryland and have dealt with multiple installers who have always done a fantastic job”

“Your guys were EXCELLENT!!! On time and worked quickly and neatly and the carpet looks great! Thank you!!!!”

“Very prompt. Met schedule exactly. Site personnel were courteous and skilled.”

“Great Experience and LOVE my floors – literally just sit on my hardwood floors for extended periods of time! I am looking to also redo my carpets upstairs and will right back to Kruper”

“It is my second time using Kruper Flooring for carpet installation. Both times the projects were handled very professionally. Customer service, scheduling, installation – everything was excellent. They have a great selection of carpets in any price range and they are very accommodating to a customer’s needs. A+++ Company!.”

“As a property management company, we use Kruper Flooring on a regular basis for small and large jobs. Their pricing is very competitive, they are quick to respond to requests for quotes, they provide a quality product, and are easy to coordinate with for scheduling. We appreciate the level of service provided by Joe and Michele. We look forward to continuing a long-term business relationship in support of our managed properties.”

“As usual, Kevin did a terrific job getting me the best price on the best carpet for my needs. He was very helpful with helping me decide on carpet. The installation was flawless and the carpet looks wonderful! I recommend Kevin and the Kruper Flooring team to all of my friends!.”

“David helped this homeowner find the perfect finishes for her home on Brian Jac Lane in Great Falls, VA

She had exhausted herself on her own going to every showroom in a ten mile radius, but once she described the she was hoping for, David guided her to this hand scraped walnut kitchen floor and complemented the grand entry with 24″ X 24″ Diana Royal Brushed Marble in the foyer, then our expert installation professionals completed this entire project in one week.”

“Just a quick note to say thanks for the floor work.

The replacement of the carpet with the wood flooring on the stairs and in the upstairs hall came out very well. Great match with the stain to downstairs, and Armando does great work with his finishing, etc. He also took time to explain what he was doing, and what were the next steps. Enjoyable working with him.

The new carpet looks great too, nice seamless connection to the wood flooring. Very soft feel, and Jose took care of a squeaky floor near our sink in the bedroom.

A fine ending after a few bumps at the start. I would recommend your team without hesitation. Thanks again”

“Just wanted to drop you a quick note about our installation on Monday. We’re extremely satisfied with everything. The crew was great; both friendly and professional. They did an amazing job and worked very quickly, but had wonderful attention to detail and were very customer-focused.

Your pick on the stairs was spot on, and everything looks amazing. Also wanted to say thank you for the advice on the basement. It’s actually livable down there now and we are soooo glad we decided to do it.

We’re very happy customers and are looking forward to completing the rest of the house. Again, wonderful crew and thank you for all your help. We’ll be in touch.”

“Big thanks for having a great crew. My floor looks OMG great. You have shown me what “professional” really means. God help the next home we get …I’ll know so much more about quality. Thanks”

“The carpet is beautiful. Elvis and his man were very professional, and they were here until after 9pm. They never complained about the long day, and they did a great job of installing the carpet – I still haven’t found a seam yet!! The important thing was they were so pleasant and set me at ease right away. This was the trickiest part of the renovations in my mind, having to move everything. They were very respectful of our belongings and very efficient. As soon as they came in and got started I knew everything would be alright. Their pleasant and capable manner meant the world to me..”

“Thank you so much for your responsiveness to my pre-holiday rush for getting my VA home show-ready to sell. I was also impressed with your dedication even though you were sick in bed. Your team was very helpful and came up with some innovative ways to match my hardwood without having to sand and polish nor replace every room. Your suggestion for the downstairs carpeting was perfect and all the floors look great.
I will definitely recommend you to others!”

“KFD did a great job with sanding and refinishing our floors! I was impressed with how honest and fair the estimate was in our first meeting. The crew who did the job were respectful of our home, kept their work areas clean and tidy, and were very professional overall. I am a pretty picky person when it comes to contractors but have been 100% satisfied with the work KFD has done and would highly recommend !”

“Joe Kruper and his company Kruper Flooring have never failed to provide me with top quality products and service at the most competitive prices. As an interior designer for over 30 years, I have worked with Joe both on commercial projects and in my own home. His installers are by far the best I have ever had. They do the job right the first time. No other company I have found can outperform or compete on price better than Kruper Flooring.”

“The Kruper Team made a very stressful situation going incredibly smoothly from the first visit! They pulled off what I thought was impossible and got my home back in order after a flood before Christmas. Exceptional communication from all during the process. I highly recommend them and will definitely call upon them in the future!”

“David Jorgenson gets things done. Not only does he get things done, he lays the process out, and follow up and follows through to make sure that people are happy. I have been working with him and the team at Kruper for three years now, and whenever I have used them, either personally, or referring them for my real estate clients, they make magic happen. We love our strand woven bamboo floors in our personal home, and the carpet work they have done for us. Their team delivers timely, professional, courteous work. I would refer them for flooring and design.”

“David is the most professional and experienced flooring professional we have ever worked with. On time, extremely knowledgeable on all flooring and design details, very detail oriented and fun to work with from picking out the carpet, wood and tile, to making sure everything was done to our liking, both for our home and office. My wife and I have referred David and the team at Kruper to probably 10-12 of our friends and family, and have heard nothing but good things and thankyous from them all. Call them up!”

“David is my go to flooring guy for all of my homes coming up for sale that need new flooring. He has great carpeting at a reasonable price, and they can install within a day or two. He also installed wonderful Natural Hickory hardwood floors in my condo and I love them!!”

“Kruper Flooring is the best flooring company in the DC Metro area. I have used Joe and Michele at Kruper for all my renovations jobs. And at the same time get competitive bids from other companies. They are first class and very reputable. General the best value and will make sure the job is done right. They will come back if necessary to make sure the job meets your satisfaction. If any of your realtors and clients needs a great Flooring referral send them to Joe and Michele. They will do jobs for $1,000 or $100,000 and do all and every type of flooring.”

“We replaced the wall-to-wall carpeting on the upstairs level of our home last week (approximately 900 square feet). Kruper Flooring, a company recommended by my neighbor who used to work for a flooring company, installed the carpet. As Kruper does not have a store, my neighbor said he would have Kruper’s sales rep contact me. We set up a time for the sales associate to come to my home with carpet samples. Kevin was very patient while I looked at the various carpet squares and carefully answered my questions about warranty, fiber content, cost, etc. It took about a week to 10 days for the carpet to be ordered. Installation took about 4 hours and I could not be more pleased. Kenny and his installation crew worked efficiently and professionally and did a masterful job. The price was within my budget. The words that are on Kevin’s business card say it all: “Value – Integrity – Expertise”. I believe that I received excellent value; I believe that each person I dealt with had integrity; and I believe that Kruper has the expertise to sell and install a quality product.”

“Hi Dave/Joe, Thank you both very much; love the new carpet, especially the color. Carlos is superb; pleasant and accommodating. He and Erazmo fixed a broken drawer in the dresser to boot!!!

Please feel free to use my name as a reference (especially as my entire family has used your services). Look forward to doing business with you in the future.”

“Kruper did an AMAZING job. I have used them twice so far and they are my first call for all flooring needs. They were able to come out same-day for a quote and started the job immediately the next morning. My clients and I were incredibly happy with the results and customer service. As a Realtor I am constantly searching for the best people to work with and recommend to my clients- thanks Kruper Floors!”

Everyone showed up on time and did a great job at a very reasonable price. I’m an extremely happy customer.

We worked with Paul Walsh on a carpet installation after being recommended by a friend and a lot of comparing. The price was competitive. He was the only one who brought out a true measure to avoid carpet waste and over-purchasing. The quality was top notch. We got a really nice nylon carpet with 8 ft padding and have been really happy to far. The delivery guys were nice and polite. They asked my permission to use the bathroom (!) and put on music. Overall, a good experience.

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Date of Review: 2017-09-21
Content Of Review: I’m so happy with the finished product! I had a rental that had a portion of the floor damaged. Instead of redoing the entire floor, Kruper Flooring Solutions helped me come up with a solution that looked nice for that space with a different color and trim as you enter the home. I’m so happy with the product and it was a great price as well. I would highly recommend them!! 🙂

Diego was excellent in assisting with an issue we had and took care of things.

Diego Fernandez was terrific to work with. Kenny and the install team were professional and courteous. I would recommend Kruper to family and friends.